Milieu Family Services (including South Vancouver Youth Centre 'SVYC' and Connexus Family & Children Services), is committed to providing our visitors with a Web site that respects their privacy. This page summarizes the agency's privacy policy and practices on this Web site.
We do not automatically gather any personal information from you, such as your name, phone number, e-mail or address. This information is only obtained if you supply it voluntarily, usually through contacting us via e-mail.

If you choose to provide us with personal information - as in an e-mail to someone else, or by filling out a form with your personal information and submitting it to us through our Web site - we use that information to respond to your message and to help us get you the information you have requested.

We treat e-mails the same way we treat letters sent to South Vancouver Youth Centre. We do not collect personal information for any purpose other than to respond to you.

Moreover, we do not create individual profiles with the information you provide or to give it to any private organizations. Milieu does not collect information for commercial marketing.

Any personal information you do provide is managed according to the British Columbia Protection of Personal Information Act and the Freedom of Information and Protection of Privacy Act. This means that, at the point of collection, you will be informed that your personal information is being collected, the purpose for which it is being collected and that you have a right of access to the information.
This Web site does not use "cookies" or any other means of collecting information about you or your computer without your knowledge. (A "cookie" is a file placed on your hard drive by a Web site that allows the Web site to monitor your use of the site, usually without your knowledge.)

This web site contains links to other sites. We are not responsible for the content and the privacy practices of other web sites and encourage you to examine each site's privacy policy and make your own decisions regarding the accuracy, reliability and correctness of material and information found.

For questions or comments regarding this policy, or for additional information about the administration of the Protection of Personal Information Act and the Freedom of Information and Protection of Privacy Act, please contact us:

E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Telephone: (604) 582-1811
Fax: (604) 582-1884